This Is How The Pandemic Improved Customer Service “It’s hard to see a silver lining in the COVID-19 pandemic. But look closely. Companies have taken quiet but dramatic steps to improve customer service — and the results are impressive.Better customer service is happening on a broader scale, from large cable companies to small businesses selling … Continue reading What we have been reading – February
A worldwide survey by analyst group Gartner undertaken in 2018 showed that91% 2018 of organisations across multiple sectors have not yet reached a “transformational” level of maturity in data and analytics, despite this area being a number one investment priority for CIOs in recent years. Retail is one of those sectors that is widely considered … Continue reading How data science drives enhanced in-season execution – Market Report 2018
When all is said and done, retailers have two key resources to drive revenue and operate a successful business: the products they procure or have had manufactured for them, and the people comprising their workforce. Product reinvention is an ongoing process as organisations look to keep up with trends, changing consumer habits, and to differentiate … Continue reading Wearing enhanced CX on your sleeve: How wearables can drive in-store conversions
How empowering Store Staff using See-watch helped top global fashion retailers, increase their sales and staff productivity Inovretail is partnering with top retail brands such as Levi’s, Benetton, G-Star and Adidas to help them achieve their performance ambitions and drive sustainable development by empowering retail store staff. We are embracing the power of AI on … Continue reading Worldwide project
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Hi, I’m Lillie. Previously a magazine editor, I became a full-time mother and freelance writer in 2017. I spend most of my time with my kids and husband over at The Brown Bear Family but this blog is for my love of food and sharing my favorites with you!
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